Refund Policy

In the event of a cancellation, if funds have been received over and above the applicable cancellation penalty per the terms and conditions of sale of RockFig Pty Ltd, such funds shall be refunded by RockFig Pty Ltd as soon as possible. No refunds are made for missed services, except in verifiable extenuating circumstances. Verifiable claims will only be considered if received in writing within thirty (30) days of the service being missed, and any refunds made will be at the discretion of RockFig Pty Ltd. In case of a refund, all bank charges will be for the recipient’s account.

We're ready for Covid-19

Read more

Stay Updated

Sign up for our occasional newsletter with safari news and lodge updates.